What is Up'N'Down Golf and where do you deliver?

We’re a premium golf club rental service built by golfers, for golfers. We deliver and collect across the entire Algarve — from Faro to Lagos. Please provide delivery details (hotel, villa, apartment name + address) at booking.

How do I book and build my custom set?

Browse our clubs online, choose your Holiday, Players or Tour Pack, and customize every club (driver shaft, irons, wedges, etc.). Over 17 million combinations available. Complete your booking with delivery address and contact number.

What are your rental packs?

Holiday Pack: Driver, irons, fairway wood, 1 wedge, putter + bag. Players Pack: Adds hybrid/driving iron + 1 extra wedge. Tour Pack: Full set with 3 wedges. All fully customizable.

When and how will my clubs be delivered?

Clubs are delivered at your agreed time and place. You relax and your clubs will come to you!

How does club collection work?

We collect at the end of your rental period (agreed time). Please have the full bag packed and ready. We will inspect every club on-site.

Can I extend my rental?

Yes! Reply to any email or contact hello@upndowngolf.co.uk before your return date. Subject to availability and additional fee.

What if I damage or lose a club?

All damage/missing items are charged at replacement cost. Examples: Broken shaft €80–€150, Lost wedge €120–€180. We’ll email an itemised receipt.

Are the clubs cleaned and checked?

Yes — every club is deep-cleaned, regripped if needed, and inspected before delivery. You’ll receive them in tour-ready condition.

Do you have left-handed or ladies’ clubs?

Yes we do! Our stock is always expanding. If you need something we don’t list, email us.

Can I cancel or change my booking?

We are flexible. Cancellations: >14 days = full refund (minus €10 admin), 7–14 days = 50% refund, <7 days = no refund. Changes allowed up to 48h before delivery.

What if I’m delayed or my flight is late?

Let us know ASAP. We’ll adjust delivery where possible.

How do I contact you?

Email: hello@upndowngolf.co.uk (response within 2 hours, 9am–6pm GMT). WhatsApp: (+351) 925 580 348 or (+351) 963 437 310.

Can I add extras like gloves or rangefinders?

Yes — add during checkout or email us before delivery.

All – Page 8 – Up'N'Down Golf

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